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Overview
Overview

In this article, you’ll learn how to navigate the "Document Processing" page and monitor document automation effectively.

Why it matters
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The "Document Processing" page provides a real-time snapshot of how tickets and EMDs are being handled across all active schemes.

It’s especially useful for identifying:

  • Processing delays
  • Unusual behavior, such as mass failures or scheme error
Page structure

The "Document Processing" page includes the following key components:

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Documents table

View the full list of tickets and EMDs, along with their statuses and other key details.

Click a document number to open a modal with more information.

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Document details

This section shows key information about the document being processed – such as type, status, identifiers, and timestamps – providing context for the actions taken in the workflow.

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Search bar and filter

Search by document number, PNR, or carrier.

You can also export results and customize the table display to suit your workflow.

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Actions

When you select one or more documents, an actions bar appears at the top of the page.

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To manually ingest a document into a scheme, click "Ingest" on the right.

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Processing history

This section shows how each document has been processed over time.

Use these insights to evaluate scheme performance and make informed decisions about workflow adjustments or optimization.

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